Awnings – Awnings ordered online will be despatched inclusive of delivery charge to addresses within the mainland U.K.
If the awning ordered is in stock, and we receive the order before 2pm, we guarantee to deliver it the next working day after it is ordered.
We require that details of the caravan make, model and year are provided when an awning is ordered. If these details are not provided we will not guarantee the correct fit. If they are provided, we will check that the correct awning size has been ordered and advise further if we recommend a different size.

Accessories – Accessories ordered online will be despatched inclusive of delivery charge to addresses within the mainland U.K. They will usually be delivered within 7 days, but may take as long as 14 days to arrive, subject to availability. In the unlikely event of an item being unobtainable, we will recommend an alternative if one is available.

Description of goods We endeavour to describe goods as accurately as possible. It is not possible, however, to represent colours perfectly on screen, and some variation may occur.

Payment We require full payment by acceptable credit or debit card before goods can be despatched.

 CARAVAN AND MOTORHOME SALES

Definitions

 1.1.      “Buyer” means the person who buys or agrees to buy the Goods from the Seller;

1.2.      “Conditions” means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller;

1.3.      “Delivery Date” means the date specified by the Seller when the goods are to be collected from the Seller’s premises;

1.4.      “Goods” means the articles which the Buyer agrees to buy from the Seller;

1.5.      “Price” means the price for the Goods excluding carriage, packing, and insurance;

1.6.      “Seller” means the Davan Caravans Ltd. 

2.1.      All Prices quoted are inclusive of value added tax where applicable at current rate ruling. Value added tax will be charged at rate ruling in force on balance payment.

2.2.      Quoted Prices are based on costs current at the date of quotation and, if before delivery, any increase occurs in these costs the Seller reserves the right in his absolute discretion to alter Prices without notice, to take the increases into account.

2.3.      The Buyer shall before taking delivery of the Goods from the Seller’s premises pay or cause payment of the balance of the Price to be made for them as follows:

2.3.1.    where the Goods are to be ordered from the Manufacturers within fourteen days of notification that the Goods are ready for delivery;

2.3.2.    in all other cases within fourteen days of the date of this Agreement

2.3.3.    bank drafts / building Society / personal and business cheques payable to Davan Caravans Ltd will be accepted only with 10 working days clearance, otherwise the Goods cannot be released

2.3.4.    total cash taken on purchase limited to £9000 by regulation

2.3.5.    credit cards carry a surcharge of 1.5% payable over and above final balance

2.3.6.    debit cards are preferred on day of collection

1. Any Delivery Date named by the Seller is an estimate only and although the Seller shall use his best endeavors to deliver at the said date, the Seller shall not be liable for the consequences of any delay.

 

1. If the Buyer shall fail to take delivery of the goods or to perform any of his obligations under this Agreement or shall fail to do so within the time provided in this Agreement, the Seller shall be at liberty to treat the Agreement as repudiated and thereupon:

 

4.1.      The deposit shall be forfeited

4.2.      Without prejudice to the forfeiture of the deposit the Buyer shall become liable to the Seller for the loss of profit upon this Agreement, and such other loss as the Seller may have suffered. A written statement of the amount of such damages prepared and signed by or on behalf of the Seller shall be conclusive proof of such loss and thereupon such damages shall forthwith be paid by the Purchaser:

4.3.      the Seller shall be entitled to dispose of the goods as he may think fit and shall not be under any liability to account to the Buyer for the price received therefore.

1. In the event of the Manufacturer of the caravan or motorhome subject to this Agreement ceasing to make a model of that type, the Seller shall be at liberty to return the deposit to the Buyer and to cancel this Agreement without further liability on his part.

 

1. Where the Seller agrees to allow part of the purchase price to be satisfied by the Buyer delivering a part exchange, the part exchange shall be delivered to and accepted by the Seller subject to the following condition:

 

6.1.      that the part exchange shall be delivered to the Seller in the same condition as when examined and approved by the Seller (subject only to fair wear and tear); and;

6.2.      that either: (i) the part exchange is the absolute property of the Buyer and free from any Hire Purchase Agreement or other legal encumbrance whatsoever, or (ii) the part exchange is subject of a Hire Purchase or Credit Sale agreement capable of assignment by the Buyer and of cash settlement by the Seller, and in such case the amount of the recommended purchase price allowed by the Seller in respect thereof shall be reduced by the amount paid in settlement by the Seller.

1. In the event of a used caravan or vehicle being taken in part exchange for the goods the Seller may forthwith proceed to dispose of such used caravan or vehicle taken in part exchange. The agreed allowance in respect of such used caravan or vehicle shall not necessarily be the recommended cash price and in the event of the used caravan or vehicle being sold prior to the delivery date of the Goods and in the event either that the Goods are not delivered or for some reason as stated in this contract the order be cancelled either by the Seller or the Buyer the sum to be paid by the Seller to the Buyer in respect of the used caravan or vehicle taken in part exchange and so sold as aforesaid shall not be more than the price at which the used caravan or vehicle was sold less all expenses incurred (including any renovation and painting) and a deduction of 15 per cent on the recommended sale price for sales services.

 

1. The Seller reserves the right to postpone deliveries to or cancel unfulfilled contracts in whole or in part with a Buyer if any moneys owed to the Seller by the Buyer have been outstanding for what, in the absolute opinion of the Seller, is an unreasonable length of time or if, by reason of act of God, force majeure, war, fire, flood, strike, lockout or, other industrial action, government control, unavoidable accident or any other circumstances whatsoever outside the control of the Seller, whether or not ejusdem generis with the foregoing, the Seller is prevented in whole or part from performing its obligations. Such postponement or cancellation shall be without prejudice to the right of the Seller to recover payment for Goods supplied in part performance of any contract and will not give rise to any claim by a Buyer for any loss, damage or expense whatsoever resulting from or arising directly or indirectly out of such postponement or cancellation.

 

1. The Seller shall have the option of repairing or replacing goods which are defective because of faulty material or workmanship. The Buyer should give notice in writing to the Seller with full details of such defects and should return defective goods to the Seller, within seven days of receipt of the goods. Any exercise by the Seller of this option at the request of the Buyer shall be substitution for any other claim that the Buyer might have in respect of such defects.

 

1. Any notice to be given under this Agreement shall be deemed to have been served if sent by pre-paid post to the Buyer’s last known address in the Seller’s possession and deemed to have been received in due course of post.

 

1. The Seller reserves the right to assign or transfer any contract subject hereto or any part of it to any other person.

 

1.  The foregoing terms, conditions and warranties are in addition to and without prejudice to the Seller’s rights at law as Seller

 

1. Where we supply Road Fund License or Vehicle Registration Fees we do so as an Agent of the Customer.

 

1. These terms and conditions do not affect your statutory rights under The Sale of Goods Act 1989 or the Unfair Contract Terms Act 1977 or any amendment thereof.

 AWNING SALES TERMS

We highly suggest you erect your Awning/Tent before use for the following reasons –

• To check that the canvas, frame and any accessories included in your awning/tent are present and undamaged. 
• All new awnings/tents are covered by a manufacturer’s guarantee for 12 months unless otherwise stated from the date of purchase. These guarantees are for manufacturing faults only and do not cover damage by: – Storms, accidental damage, normal wear & tear or misuse. In light of this we strongly suggest you take out a separate insurance cover policy.
• In order too ensure your awning/tent is prepared for use we suggest you leave it up and allow it too get wet and dry, this is called weathering and it allows the areas where the canvas has been stitched too shrink around the seams too help prevent leakage.

 

Aftersales and Warranty Information –

 

• If you have any manufacturing faults when you check your awning/tent please contact either Davan Caravans Awning Department or the awning/tent manufacturer with the fault.
• As stated above anything other than a manufacturing fault is not covered under warranty and we suggest that you take out an insurance policy on your awning/tent.
• Any warranty work that cannot be completed at Davan will lead to the awning/tent being sent back too the supplier for specialist repairs. These repairs can take up to 3 – 6 weeks depending on the supplier.
• Lightweight Awnings and Tents that use fibreglass poles can be repaired at Davan Caravans provided the necessary replacement parts are in stock.
• If a customer would like to order a spare part for their awning/tent Davan Caravans would need to know the make, model and year of the awning/tent in order too provide the customer with the correct part for their awning/tent. A full payment for the part is required before ordering.
• Davan Caravans can only order awnings, tents and spare parts from manufacturers that it currently deals.
• Before any aftersales or warranty work can be started a member of Davan Awning Department staff will need too see an Invoice with proof of purchase.

 

Here are a few helpful tips for your Awning or Tent –

 

• We strongly suggest that when using your awning/tent if there are high winds, a storm or any other excessive strong weather conditions that you take it down immediately too prevent any damage too the item as any weather based damage is not covered under warranty.

• Lightweight awnings are designed for weekend use and not for that of a touring or sited acrylic/polyester full awning, Davan Caravans and all lightweight awning manufacturers strongly suggest you use these awnings within the specifications they were designed for. If they are used in any other manner this is classed as misuse and may not be covered under warranty.

• If you have purchased a polyester awning/tent from us make sure you keep it well ventilated or there is a possibility it could condensate, if there are any ventilation or mesh panels on the awning/tent make sure they are open as often as possible.
• If an awning is classed as being a sited awning this does not mean that the frame is able to withstand all weather conditions, it means that it is easier too maintain than other awnings on a site.

 

Tips for pitching your Awning or Tent –

 

• Ideally site your awning or tent at least 6m away from the nearest awning or tent.
• Try too find the flattest area too pitch as possible but avoid marshy, low lying ground that could flood during conditions of heavy rain.
• Make sure that you use any extra features built into the awning or tent that could assist with tensioning and pitching. E.g. Regulator tabs.