The 2025 Owner Satisfaction Awards voting is now open!

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The survey delivers invaluable feedback of customer experiences.

The Owner Satisfaction Award surveys for 2025 are organised by Practical Caravan and Practical Motorhome in association with The Camping and Caravanning Club. These awards are based solely on the feedback of customers to discover how they rate the reliability and practicality of their vehicles. This online survey also provides insights on the best caravan or motorhome manufacturers and dealers.

Owner Satisfaction Award surveys

Now’s the time to have your say in the online Owner Satisfaction Survey 2025!

First launched in 2004, the Owner Satisfaction Award surveys for 2025 will provide very valuable insights for the industry as a whole. For dealers like Davan, they deliver invaluable feedback of customer experiences when buying either a new or preowned touring caravan or motorhome. That is because, unlike a lot of media awards that are given on the back of advertising spend, these awards are voted for by customers themselves.

If you’ve bought a new or pre-owned caravan or motorhome since January 1st 2021, we want to hear from you!

In the online survey, customers are asked about new or used caravans and motorhomes they have purchased since 1st January 2021 and it takes approximately 10 minutes to complete. It should be noted that survey answers (but not personal data) may be shared with motorhome or caravan manufacturers and dealers.

The survey will form an essential guide for the year ahead

The survey findings will also form an essential guide for anyone looking to buy a caravan or motorhome, whether new or pre-owned, in the year ahead.

Complete the online survey and be in with a chance to win!

Everyone who completes the online survey will be entered into a prize draw with a chance of winning the top prize of a seven-night stay at a Camping and Caravanning Club site of their choice. There are also two runner-up prizes of a three-night stay at a Camping and Caravanning Club site of their choosing.

Entries close at midnight on 20th October 2024. One entry per household. T&Cs apply.

Any questions or queries, please email

Caravan Owner Satisfaction Survey 2025

Motorhome Owner Satisfaction Survey 2025